To check that you have the good drivers:
Go on tab Control, click on “settings”, go to Deltacast tab:
This panel lists the available Deltacast live capture cards when they are properly installed on your system.
You can validate that your cards are installed on the right slot with appropriate settings in BIOS.
To have good performance, check that the value for field PCI and lane are in green. If you have any issue, please contact the support team.
Check that the temperature is not too high.
You can use this panel to install or update the Deltacast driver.
If you see a warning with “Driver/DLL mismatch”, just update the Deltacast driver with the button “update driver”.
Need more help with this?
Don’t hesitate to contact us here.